Store Supervisor - Sports

Store Supervisor - Sports

Store Supervisor - Sports
Location Sharjah, United Arab Emirates
Company GMG
Valid Till N/A
Company Description
GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, food, and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods.
Job Description
  • Supports in delivering the store annual sales targets.
  • Assists in maintaining proper coverage and schedule to ensure the store maintains high levels of customer service.
  • Conducts store operations audits to ensure compliance with the required store standard operating policies.
  • Oversees the store’s after-sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
  • Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customers.
  • Ensures that visual merchandising standards are achieved and that products are displayed in accordance with brand policy.
  • Ensures promotions and pricing are accurate and in tune with company standards and policies.
  • Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections.
  • Submits daily invoices and sales recap to Finance.
  • Executes store operations including cash handling, inventory taking, and record keeping in line with the company’s standard operating procedures.
  • Maintains proper loss prevention standards and ensures compliance with cash handling, fraud, and theft of products.
  • Manages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers, and managing inventory discrepancies.
  • Ensures interior and exterior of the store are clean and maintained to company and brand standards.
  • Carries out the duties of a cashier (as required).
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